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Sales Administrator (Industrial)

The Role

An experienced administrator with a strong customer focus is required to join our busy trade sales team. Raising quotes and accurately processing orders in a timely fashion are a must, whilst maintaining excellent customer service. To work closely alongside the existing team to ensure KPI targets are met. Team work is essential for this role.

Key Areas of Responsibility:

  • Accurately raising domestic and industrial quotations for the trade
  • Logging quotation statistics for reporting purposes and feeding back to the line manager
  • Monitoring quote conversion rates
  • Accurately inputting and processing and industrial trade orders
  • Liaising with factories, customers, and other internal departments
  • Monitoring and coordinating delivery of products to trade customers
  • Logging order statistics for reporting purposes and feeding back to line manager
  • Maintenance of electronic filing systems and associated administration tasks
  • Providing office based support for customer queries
  • Coordinating feedback to Commercial Manager

Candidate Requirement:

  • Must have understanding and experience of Word, Excel and Outlook
  • Must have excellent verbal and written communication skills
  • Must have experience in working in a customer facing role
  • Must be proactive and highly organised
  • Must have strong time management, planning skills and the ability to multi-task
  • Must be able to work accurately and efficiently with data maintaining attention to detail
  • Must have the ability to work on own initiative and as part of a team
  • must be able to plan and prioritise workload efficiently and effectively
  • Must be able to work and integrate well with the existing team
  • Must have a full UK driving license, access to own vehicle and be in a position to reliably commute


If you think you are up to the challenge to join our Commercial Department, and contribute to the growing business, please e-mail Jen Alderson on j.alderson.lei@hormann.co.uk to express your interest.